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Refunds and Returns

Refunds and Returns

Returns Policy:

We operate a no-quibble 30 Day Money Back guarantee should you decide your purchase is not suitable. All we ask is that you package the item(s) securely in the original packaging suitable for return carriage and send them back in resalable condition. Please note that the buyer is responsible for the cost of delivering the item to us.

Should an item be received with a missing or damaged minor part we will arrange for replacement parts to be dispatched immediately. Please contact our Customer Support via phone or email.

Should an item arrive faulty and we can not offer to replace in part or in it's entirety we will send a prepaid label for you to send the item back to us at no cost to yourself.

Innova Brands Limited, 1-4 Perry Road, Essex, Harlow CM18 7NS